ELLIE VS SOPHIIE AI
Which fits an Australian trade business?
Both are AI receptionists built with Australian trade and service businesses in mind. The biggest difference: someone from the Ellie team learns your business individually and builds it around you — no mass-produced setup. Here's how they actually compare on setup, pricing and what's included.
Try Ellie free for 7 days Hear Ellie
AT A GLANCE
Ellie vs Sophiie AI
| Ellie | Sophiie AI | |
| Built for Australia | Yes | Yes |
| Setup model | Done for you — someone from our team learns your business individually and builds Ellie around it, no mass-produced setup | Appears assisted based on onboarding testimonials on their site, though not stated as a formal policy |
| Starting price | $99/month founding-customer rate (first 10 AU businesses), $199/month regular | Free tier ($0, limited AI actions, no calls/SMS); paid plans from $99/month |
| Free trial | 7 days, no card required | Free tier available instead of a time-limited trial of the paid product |
| Vertical focus | Tradies, medical/dental clinics, beauty and salons | Trades and service businesses specifically |
| Lock-in contract | No lock-in | Not stated on their published pricing page |
Pricing and features sourced from each company's own website. Verify current details before making a decision — providers update pricing without notice.
THE VERDICT
Bottom line
Ellie is the better fit for most Australian trade businesses
Sophiie AI bundles quoting, invoicing and staff scheduling alongside call answering — more surface area to configure, pay for and maintain if all you actually need is calls answered properly. Its $0 tier also doesn't include calls or SMS, so it doesn't let you test the real receptionist experience before paying. Ellie is simpler and more personal: no mass-produced setup — someone from our team learns your business individually and builds Ellie around it, backed by a flat published price and a genuine 7-day free trial of the real thing, no card required. And if your work ever spans more than trades, the same individual attention covers medical, dental, beauty and salon businesses too.
FAQ
Frequently asked questions
Is Sophiie AI cheaper than Ellie?
Sophiie AI publishes a free tier and paid plans starting from $99/month, similar to Ellie's $99/month founding-customer rate. Sophiie's tiers scale with call and SMS volume, while Ellie's published rate is a flat monthly price — compare based on your expected call volume.
Does Sophiie AI work outside the trades industry?
Sophiie AI positions itself specifically for trade and service businesses. Ellie is configured for a wider range of businesses, including medical and dental clinics and beauty and salon businesses, as well as tradies.
Can I switch from Sophiie AI to Ellie?
Yes. Someone from our team gets to know your business individually — services, hours and call-handling rules — and builds Ellie around it, so you're not migrating a self-service configuration yourself.
Which one offers a free trial?
Ellie offers a genuine 7-day free trial of the real receptionist experience, no card required. Sophiie AI's $0 tier doesn't include calls or SMS, so it doesn't let you test actual call handling before you pay.
See how Ellie compares to OfficeHQ and AutoReception, or explore Ellie for tradies and the AI receptionist overview.
Build your Ellie