Ellie answers every call, books jobs and sends SMS confirmations — 24/7, never sick, never off.
A missed call isn't just annoying — it's a job for whoever picks up first.
Mid-job, up a ladder, elbow-deep in a wall cavity — the phone doesn't wait, and neither do customers shopping around.
A burst pipe at 9pm or a tripped switchboard on a Sunday — both hit a recorded message and try the next name on Google.
In a trade this competitive, the business that actually answers the phone gets the work — every single time.
We set it up around your trade — you just keep doing what you do best. Here's exactly what happens on every call.
Burst pipe, no power, a quote for next week — Ellie picks up every time, wherever you are.
Warm and professional, sounding like a genuine part of your business — never a script-reader.
Address, the issue, how urgent it is — everything you need before you even call back.
Sends a confirmation instantly, then a reminder before the job — fewer no-shows, less back-and-forth.
Ellie isn't a generic call-centre script. She's built to sit alongside a tradie who's flat out on the tools — handling the calls that would otherwise go to voicemail, without ever speaking for you on price.
Ellie collects the details and books a time. Pricing, scope, and scheduling decisions always stay with you — she never invents a number on the spot.
Burst pipes and blown switchboards get flagged straight to you — Ellie is briefed on what counts as urgent for your trade.
Connects to your Google Calendar to check real availability and lock in the job — no double-bookings, no manual re-entry.
Briefed on your trade, your service area, and how you like calls handled — never a generic script that gives the game away.
Enter your website and Ellie answers as your receptionist. No website? She answers as herself — show you exactly what she can do for your business.
Enter your website above — Ellie will demo as your receptionist
No spreadsheets, no chasing your phone for a call count. Your dashboard shows exactly what Ellie handled.
★★★★★ 5.0 · 200+ SA businesses live on Ellie
I'm elbow-deep under a sink most of the day — used to miss half my calls. Now every one gets answered and booked straight into my diary.
After-hours callouts used to just go to voicemail. Now Ellie catches them and flags anything urgent straight to my phone.
Quoting a job is my call, not an app's. Ellie just gets the details right so I'm not chasing basic info before I even ring back.
Locked-out calls are all urgent. Ellie makes sure none of them sit in voicemail while I'm already on another job.
Missed calls used to mean missed quotes. Now I get every enquiry booked in, even when I'm on the mower all day.
I'm elbow-deep under a sink most of the day — used to miss half my calls. Now every one gets answered and booked straight into my diary.
After-hours callouts used to just go to voicemail. Now Ellie catches them and flags anything urgent straight to my phone.
Quoting a job is my call, not an app's. Ellie just gets the details right so I'm not chasing basic info before I even ring back.
Locked-out calls are all urgent. Ellie makes sure none of them sit in voicemail while I'm already on another job.
Missed calls used to mean missed quotes. Now I get every enquiry booked in, even when I'm on the mower all day.
We'll build your Ellie within 24 hours. Leave your details and we'll call you back to get started.
We'll call you back to get your Ellie set up — usually much sooner than 24 hours.
No — she never quotes on your behalf. Ellie collects the job details (address, issue, urgency) and books a time for you to quote or attend. Pricing decisions always stay with you.
We brief Ellie on what counts as urgent for your trade — burst pipes, no power, lockouts — and how you want those handled: an immediate flag, a transfer, or a callback. You decide the process.
That's exactly the point. Ellie answers every call whether you're reachable or not, then gets the details to you as soon as you're free — nothing sits in voicemail.
Yes. We brief Ellie on each team member's trade, availability, and service area so calls get routed or booked correctly across your crew.
Most don't ask — Ellie sounds warm, natural, and professional. If a customer does ask directly, she's honest about it. Either way, they get their job booked properly and you never miss the call.
We set Ellie up free for 7 days so you can see exactly how she handles real job calls before committing to anything. Packages start from $199/month after that, based on your call volume — no lock-in contracts.