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★★★★★ 5.0
200+ SA businesses
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G'day, I'm Ellie. Never miss a patient.

Ellie answers every patient call, books appointments and sends SMS confirmations — 24/7, never sick, never off.

yourclinic.com.au  ·  Ellie will be briefed on your clinic
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Answers every call, 24/7
Books appointments automatically
Never gives medical advice
Live · AI Receptionist
Ellie
Built for medical & dental front desks
200+
SA businesses live
5.0 ★★★★★
Client rating
$2.4M+
Revenue recovered
20 min
Average setup time
Zero
Lock-in contracts
The Reality For Clinics

Your reception desk can't be in two places at once.

1 in 3 patient calls go unanswered during a busy clinic day
85% of callers won't leave a voicemail — they just call the next clinic
24/7 coverage with Ellie, including lunch breaks and after hours

A new patient is worth years of appointments. Losing one to a missed call is an expensive way to save on reception costs.

Reception is already stretched thin

Checking patients in, taking payments, handling walk-ins — the phone rings and someone has to choose between the person in front of them and the person on the line.

After-hours calls go straight to voicemail

A patient calling at 7pm to reschedule tomorrow's appointment, or a new patient searching for a clinic right now — both hit a recorded message and try somewhere else.

No-shows quietly eat into every day

Without a reliable reminder call or SMS the day before, empty chairs become a routine cost — not an exception.

Close-up of a receptionist wearing a headset, focused on a call
How It Works

How Ellie handles every patient call.

We set it up around your practice — you just keep doing what you do best. Here's exactly what happens on every call.

A person caring for a patient at home
Step 1

A patient calls your clinic

Whether reception is mid-appointment, on lunch, or it's 9pm — Ellie picks up every time.

A clinician on a phone call in a clinic corridor
Step 2

Ellie answers in 2 seconds

Warm and professional, sounding like a genuine member of your front desk team — never a script-reader.

A receptionist writing down appointment notes at a dental clinic
Step 3

Books, reschedules, or triages

Collects the patient's details, checks availability, and books the appointment — or flags anything urgent straight to your team.

An elderly patient smiling while looking at her phone after receiving a reminder
Step 4

Confirms & reminds automatically

Sends an SMS confirmation instantly, then a reminder before the appointment — fewer no-shows, less admin.

Built For Healthcare Front Desks

Designed around how a clinic actually runs.

Ellie isn't a generic chatbot wearing a stethoscope. She's built specifically to sit alongside a real reception team — handling the calls that would otherwise be missed, without ever stepping into territory that belongs to your clinicians.

Scheduling only — never medical advice

Ellie handles bookings, enquiries, and rescheduling. Any clinical question is acknowledged warmly and passed straight to your team — she never attempts to diagnose or advise.

Urgent calls get flagged, not queued

Ellie is briefed on your practice so she can recognise when a caller needs to be prioritised — and makes sure it reaches your team immediately, day or night.

Books straight into your calendar

Connects to your Google Calendar to check real availability and confirm appointments — no double-bookings, no manual re-entry for your team.

Handled with the same care as your desk

Patient details are only ever used to book and confirm the appointment they called about — nothing more, nothing shared beyond what your own reception team already handles.

Scheduling only, no diagnosis
Sub-2s response
24/7 patient coverage
Australian voice, tuned for clinics
Group of healthcare professionals in a hospital hallway
24/7 Patient coverage
0 Medical advice given
<2s Response time
See It In Action

Talk to Ellie.
Right now. For free.

Enter your website and Ellie answers as your receptionist. No website? She answers as herself — show you exactly what she can do for your business.

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Behind The Scenes

Every call, every booking —
visible at a glance.

No spreadsheets, no chasing reception for a call count. Your dashboard shows exactly what Ellie handled.

Ellie dashboard — recent calls, bookings made, and revenue booked today
Ellie appointments view — everything Ellie has booked into the calendar this week
Ellie analytics — call volume over the last 30 days and how calls ended
Real-time Analytics
Call volume, booking rates, and peak call times — tracked live, no manual reporting.
Call Recordings
Every call recorded and searchable — play back anytime for training or quality checks.
Smart Appointments
Upcoming bookings in one view with auto SMS confirmations to reduce no-shows.

Built on what small businesses already trust Ellie for

★★★★★ 5.0  ·  200+ Australian businesses live on Ellie

These are illustrative examples of the everyday problems Ellie solves for phone-heavy front desks — we're onboarding our first dedicated medical and dental clinics now, and would love yours to be one of them.

PM
Practice Manager
Dental clinic, Adelaide metro
★★★★★

Our front desk is flat out checking patients in — the phone used to just ring out. Now every call gets answered, even mid-appointment, and bookings land straight in the diary.

Illustrative example
RC
Reception Coordinator
Medical centre, South Australia
★★★★★

Patients calling after hours to reschedule used to just try another clinic. Ellie catches every one of those calls now and gets them straight back on our books.

Illustrative example
CO
Clinic Owner
Multi-practitioner practice
★★★★★

The SMS reminders alone cut our no-shows noticeably in the first few weeks. It's the kind of consistency a busy front desk can't always keep up with by hand.

Illustrative example
FD
Front Desk Lead
Dental practice, regional SA
★★★★★

We're a two-chair practice with one receptionist. Ellie is the difference between a caller waiting on hold and a caller getting booked in straight away.

Illustrative example
GP
GP Clinic Manager
General practice, Adelaide
★★★★★

New patients searching for a GP tend to just call the next name on the list if no one picks up. Having every call answered properly matters more than we expected.

Illustrative example
PM
Practice Manager
Dental clinic, Adelaide metro
★★★★★

Our front desk is flat out checking patients in — the phone used to just ring out. Now every call gets answered, even mid-appointment, and bookings land straight in the diary.

Illustrative example
RC
Reception Coordinator
Medical centre, South Australia
★★★★★

Patients calling after hours to reschedule used to just try another clinic. Ellie catches every one of those calls now and gets them straight back on our books.

Illustrative example
CO
Clinic Owner
Multi-practitioner practice
★★★★★

The SMS reminders alone cut our no-shows noticeably in the first few weeks. It's the kind of consistency a busy front desk can't always keep up with by hand.

Illustrative example
FD
Front Desk Lead
Dental practice, regional SA
★★★★★

We're a two-chair practice with one receptionist. Ellie is the difference between a caller waiting on hold and a caller getting booked in straight away.

Illustrative example
GP
GP Clinic Manager
General practice, Adelaide
★★★★★

New patients searching for a GP tend to just call the next name on the list if no one picks up. Having every call answered properly matters more than we expected.

Illustrative example
7-Day Free Trial

Try Ellie free for 7 days.

We'll build your Ellie within 24 hours. Leave your details and we'll call you back to get started.

★★★★★ 5.0 rated  ·  Trusted by 200+ SA businesses

One of our team members will get back to you within 1 day.

We'll call you back to get your Ellie set up — usually much sooner than 24 hours.

FAQ

Questions clinics ask us most.

No — and she's built specifically not to. Ellie only handles scheduling, general enquiries, and rescheduling. If a caller asks anything clinical, she acknowledges it warmly and passes the message straight to your team. She's a receptionist, not a clinician.

We brief Ellie on how your practice wants urgent calls handled — whether that's a callback, a transfer, or a message flagged immediately to your on-call number. You decide the process; Ellie follows it consistently, every time, even at 2am.

Ellie only collects what's needed to book or confirm the appointment they called about — name, contact number, and appointment details. Nothing is used beyond that call, and if connected, she only accesses your calendar to check availability and create the booking.

Yes. We brief Ellie on each practitioner's availability, services, and how bookings should be split across your calendars — whether that's one dentist or a multi-chair practice with several practitioners.

Most don't ask — Ellie sounds warm, natural, and professional. If a patient does ask directly, she's honest about it. Either way, they get their appointment booked properly and your clinic never misses the call.

We set Ellie up free for 7 days so your clinic can see exactly how she handles real patient calls before committing to anything. Packages start from $199/month after that, based on your call volume — no lock-in contracts.