Client Feedback
★★★★★ 5.0
200+ SA businesses
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G'day, I'm Ellie. I never miss a booking.

Ellie answers every call, books appointments and sends SMS reminders — 24/7, never sick, never off.

yourbusiness.com.au  ·  Ellie will be briefed on your business
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Answers every call, 24/7
Books appointments automatically
Books it in — doesn't give beauty advice
Live · AI Receptionist
Ellie
Built for salons & beauty studios
200+
SA businesses live
5.0 ★★★★★
Client rating
$2.4M+
Revenue recovered
20 min
Average setup time
Zero
Lock-in contracts
The Reality For Salons & Studios

Mid-appointment, the phone keeps ringing.

1 in 3 calls missed while you're mid-appointment
85% of callers won't leave a voicemail — they book with the salon down the road
24/7 coverage with Ellie, even when your hands are full

A missed call isn't just annoying — it's a booking for whoever picks up first.

You can't answer with scissors in your hand

Mid-cut, mid-colour, hands full with a client in the chair — the phone doesn't wait, and neither do customers shopping around.

After-hours enquiries go to voicemail

A client wanting to book for tomorrow, or ringing on your day off — both hit a recorded message and try the next salon on Google.

Missed calls are bookings for someone else

In an industry this competitive, the business that actually answers the phone gets the booking — every single time.

A stylist with a client mid-appointment in a hair salon A client receiving a manicure in a nail salon A barber cutting a client's hair in a barbershop
How It Works

How Ellie handles every booking enquiry.

We set it up around your services — you just keep doing what you do best. Here's exactly what happens on every call.

A hair salon client sitting with a stylist during an appointment
Step 1

A customer calls to book

A cut and colour, a gel manicure, a beard trim for Saturday — Ellie picks up every time, even mid-appointment.

A salon reception desk ready to answer booking enquiries
Step 2

Ellie answers in 2 seconds

Warm and professional, sounding like a genuine part of your business — never a script-reader.

A nail technician taking care of a client's manicure booking
Step 3

Collects the booking details

Service, preferred stylist or therapist, day and time — everything booked correctly, first go.

A barbershop appointment being completed after a confirmed booking
Step 4

Books it in & confirms by SMS

Sends a confirmation instantly, then a reminder before the appointment — fewer no-shows, less back-and-forth.

Built For Beauty & Personal Care

Designed around how a salon actually runs.

Ellie isn't a generic call-centre script. She's built to sit alongside a salon that's fully booked out — handling the calls that would otherwise go to voicemail, without ever giving beauty advice on your behalf.

Never gives beauty advice — that's your call

Ellie collects the details and books a time. Treatment recommendations and pricing always stay with you and your team — she never gives advice on your behalf.

Last-minute cancellations get flagged, not queued

A same-day cancellation or a client running late gets flagged straight to you — Ellie is briefed on how you want those handled.

Books straight into your calendar

Connects to your Google Calendar to check real availability and lock in the appointment — no double-bookings, no manual re-entry.

Sounds like your business, not a call centre

Briefed on your services, your stylists or therapists, and how you like calls handled — never a generic script that gives the game away.

Booking only, no beauty advice
Sub-2s response
24/7 booking coverage
Australian voice, tuned for salons
A happy salon owner standing at the counter in her salon
24/7 Booking coverage
0 Advice given
<2s Response time
See It In Action

Talk to Ellie.
Right now. For free.

Enter your website and Ellie answers as your receptionist. No website? She answers as herself — show you exactly what she can do for your business.

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Ellie
Ellie AI Receptionist
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Behind The Scenes

Every call, every booking —
visible at a glance.

No spreadsheets, no chasing reception for a booking count. Your dashboard shows exactly what Ellie handled.

Ellie dashboard — recent calls, bookings made, and revenue booked today
Ellie appointments view — everything Ellie has booked into the calendar this week
Ellie analytics — call volume over the last 30 days and how calls ended
Real-time Analytics
Call volume, booking rates, and peak call times — tracked live, no manual reporting.
Call Recordings
Every call recorded and searchable — play back anytime to double-check a booking's details.
Smart Appointment Bookings
Upcoming appointments in one view with auto SMS confirmations — reschedule or cancel in a tap.

Built on what small businesses already trust Ellie for

★★★★★ 5.0  ·  200+ SA businesses live on Ellie

NS
Nail Salon Owner
South Australia
★★★★★

I'm mid-manicure most of the day — used to miss half my calls. Now every one gets answered and booked straight into my diary.

BO
Barbershop Owner
Adelaide metro
★★★★★

Blokes want to book in five minutes before they walk past. Ellie catches those calls even when I'm mid-fade.

HS
Hair Salon Owner
Regional SA
★★★★★

No-shows used to cost me real money every week. The automatic reminders alone have cut them right down.

BT
Beauty Therapist
Adelaide
★★★★★

I can't exactly answer the phone mid-facial. Ellie handles it and I get every booking without leaving a client waiting.

LB
Lash & Brow Studio Owner
South Australia
★★★★★

Double-bookings were my biggest headache. Ellie checks the calendar properly so it just doesn't happen anymore.

NS
Nail Salon Owner
South Australia
★★★★★

I'm mid-manicure most of the day — used to miss half my calls. Now every one gets answered and booked straight into my diary.

BO
Barbershop Owner
Adelaide metro
★★★★★

Blokes want to book in five minutes before they walk past. Ellie catches those calls even when I'm mid-fade.

HS
Hair Salon Owner
Regional SA
★★★★★

No-shows used to cost me real money every week. The automatic reminders alone have cut them right down.

BT
Beauty Therapist
Adelaide
★★★★★

I can't exactly answer the phone mid-facial. Ellie handles it and I get every booking without leaving a client waiting.

LB
Lash & Brow Studio Owner
South Australia
★★★★★

Double-bookings were my biggest headache. Ellie checks the calendar properly so it just doesn't happen anymore.

7-Day Free Trial

Try Ellie free for 7 days.

We'll build your Ellie within 24 hours. Leave your details and we'll call you back to get started.

★★★★★ 5.0 rated  ·  Trusted by 200+ SA businesses

One of our team members will get back to you within 1 day.

We'll call you back to get your Ellie set up — usually much sooner than 24 hours.

FAQ

Questions salons ask us most.

No — she never gives advice on your behalf. Ellie collects the booking details (service, preferred stylist, day and time) and books you in. Treatment and pricing decisions always stay with your team.

We brief Ellie on how you want cancellations and late-running clients handled — an immediate flag, a transfer, or added to a waitlist. You decide the process.

That's exactly the point. Ellie answers every call whether you're free or not, then gets the booking straight into your calendar — nothing sits in voicemail.

Yes. We brief Ellie on each team member's services, availability, and specialties so bookings get routed to the right person on your roster.

Most don't ask — Ellie sounds warm, natural, and professional. If a customer does ask directly, she's honest about it. Either way, they get their booking made properly and you never miss the call.

We set Ellie up free for 7 days so you can see exactly how she handles real booking calls before committing to anything. Packages start from $199/month after that, based on your call volume — no lock-in contracts.