Ellie | AI Front Desk for Australian Businesses

Q: Can Ellie transfer calls to me?

Intelligent call transfer is coming soon. Right now, if a call needs a human, Ellie takes a detailed message and notifies your team so you can follow up quickly.

Why Ellie

Not another plug-and-play AI receptionist.

Every business handles customers differently. That's why we don't hand you generic software and expect you to figure it out — we learn how your business works, configure Ellie around your team and workflows, test it with you, and get her ready to answer real customers.

1. Tell us how your business works

Staff, services, hours, bookings and how you like calls handled.

2. We build your Ellie

We configure the receptionist and connect the workflows your business actually needs.

3. Ellie gets to work

Calls, bookings, enquiries and escalations — handled around the clock.

The Real Cost

You don't lose jobs on price. You lose them on missed calls.

85% of callers won't leave a voicemail

$1,800 lost per month in missed calls

24/7 coverage with Ellie AI

Catch every lead, even when you're busy.

Never miss a lead

Your AI answers instantly while you're on-site, with a client, or just busy doing the work.

Beat the competition

Customers go with whoever answers first. With Ellie, that's always you, even at 2am.

After-hours, covered

Capture every weekend and after-hours enquiry automatically. No voicemails, no lost jobs.

How It Works

How Ellie works.

We set it up, Ellie runs it, you just do the work. Here's exactly what happens on every call.

A customer smiling while calling a business on her phone

Step 1

Customer calls your business

They dial your number, Ellie picks up every time, wherever you are.

A small business owner relaxed, checking his phone in his workshop

Step 2

Ellie answers in 2 seconds

Warm, professional, sounding just like your business, answered before the second ring.

A customer smiling on a call in her car, chatting with Ellie

Step 3

Handles questions politely

Tells callers about your services, answers FAQs, and guides them through what they need.

A customer holding up her phone showing a text booking confirmation from Ellie

Step 4

Books & sends details instantly

Takes their first name and sends full booking details straight to their phone number.

The Technology

Why Ellie sounds like a real person, not a bot.

Most AI voices give themselves away within seconds. Ellie is built with natural Australian voices and fast, human-paced conversation. so your callers get a warm, professional answer, not a robotic script-reader.

We license authentic Australian voice recordings, not synthetic speech. Your callers hear genuine warmth, natural rhythm, and real Australian intonation.

No menus, no "press 1 for sales." Callers just talk, interruptions, half-finished sentences and all, and Ellie follows the conversation.

From tradie call-outs to salon bookings to after-hours enquiries, Ellie speaks with a natural Australian voice, not a generic American AI.

Ellie responds quickly, without the long robotic pauses that give away a bad AI system, so conversations stay natural and unhurried.

Australian Voices

Natural Conversation

24/7 Availability

The Personalised Demo

Generate your
DEMO receptionist.

Enter your website below and Ellie learns your business in seconds, then answers a live call as your receptionist.

9:41

100%

Ellie AI Receptionist

Your AI receptionist demo

Ready to play

Press the call button to see
Ellie in action

I'm ready — call me now! 👋

Enter your website above — Ellie will demo as your receptionist

Try It Free — Right Now

Don't watch a demo.
Talk to Ellie yourself.

Enter your business website and phone number — Ellie calls you in seconds, already briefed on your services, hours, and pricing. No scripts. Real AI.

Ellie has been briefed on your website. She'll answer your call exactly as a receptionist who knows your business. Enter your phone number and call yourself now.

Ellie calls you — no app needed Works on any mobile or landline in Australia
Answers in under 2 seconds Exactly as your customers will experience it
Real AI — not a recording Handles unexpected questions, adapts to your conversation

Ellie AI Receptionist

Ready to call you now

Your business website (optional — Ellie learns your services)

Ellie is studying your website…

What industry are you in?

Your mobile number

Your number is used only for this demo — never stored or shared.

Shows The Value

See what Ellie actually
got done.

Not just call counts. Enquiries qualified, appointments booked and calls escalated — the outcomes, not just the noise.

Real-time Analytics

Calls handled, enquiries qualified, bookings made and calls escalated — tracked live, so you can see the outcomes, not just the call count.

Call Recordings

Every call recorded and searchable. Play them back anytime or download for training, quality checks, and compliance.

Smart Appointments

Upcoming bookings in one view with auto SMS confirmations. Manage, reschedule, or cancel — all from the dashboard.

Why Ellie?

Ellie vs. the alternatives.

A modern alternative to voicemail, a full-time receptionist, or a traditional answering service.

	Voicemail	Human Receptionist	Answering Service	Ellie
24/7 answering		Business hours only	✓	✓
Natural conversation		✓	Scripted	✓
Answers business FAQs		✓	Message-taking only	✓
Appointment booking		✓ Manual		✓ Automated
SMS confirmation		Usually manual		✓
Dashboard & call history				✓
Setup time	Instant	2–4 weeks to hire	Days	✓ ~24 hours
No lock-in	✓	Employment contract	Varies	✓

Swipe to see the full comparison

How A Call Actually Plays Out

From ringing phone
to booked job.

An illustrative example, not a real customer.

Tradesperson checking a booking confirmation on his phone

Booking confirmed Tuesday, 10:30 AM

Under 2 minutes. Call answered to job booked — no hold music, no missed calls.

Incoming call
"Hi, my hot water system stopped working."
Ellie qualifies the job

Name
James

Service
Hot water repair

Location
Glenelg

Priority
Urgent
Appointment booked Tuesday, 10:30 AM
SMS confirmation sent
"You're booked in for Tuesday 10:30 AM — see you then!"
You see the result
A new job lands straight in your calendar — you didn't lift a finger.

Built Around Your Team

Connect with
Your whole team.

For businesses with more than one person on the roster, we configure Ellie around your actual staff, their services and their working hours during onboarding — so bookings land with the right person, not just the first opening.

Configured around each staff member's services and hours
Checks calendar availability before booking
Books, reschedules and cancels appointments
Sends an SMS confirmation the moment it's booked

Hairstylist blow-drying a client's hair in a salon

Ellie

Booking a client now

Example

Can I get a haircut tomorrow afternoon? Anyone is fine.

Absolutely — Emma has 2:30 or 3:30, and Sarah has 3:15. Which works best?

👤 Checking Emma & Sarah's calendars…

An illustrative example of how staff-aware booking is configured — not a live call.

Built Different

Built for Australian businesses.

Australian-Owned & Built Designed, built and supported right here in Australia, not offshored.

Natural Australian Voice Real Aussie accents and phrasing, not a generic overseas voice.

Secure Call Handling Calls and data handled with modern security best practices.

Privacy-Conscious by Design Built with Australian privacy expectations front of mind.

Works With Aussie Numbers Fully compatible with Australian mobile and landline formats.

Local, Human Support Real people, in Australian business hours, when you need help.

Read our Privacy Policy and Terms of Service for exactly what we collect and how it's used.

Managed Setup

We build your Ellie for you.

No complicated prompts. No hours configuring workflows. No figuring out AI software yourself. Tell us how your business handles calls and we'll customise Ellie around it.

1. Business discovery

We learn your team, services and call workflow.

2. Custom setup

We configure Ellie around your business.

3. Integrations

We connect the supported systems you need.

4. Test calls

We run realistic customer scenarios with you before go-live.

5. Go live

Ellie starts handling calls for your business.

6. Improve

We refine call flows and workflows as your business evolves.

Founding Customer Offer

We're opening Ellie to our
first 10 Australian businesses.

Simple, honest pricing. Limited to 10 founding businesses. After that, new customers join at the regular rate.

Founding Offer

Ellie Business

$199/month $99/month

For the first 10 founding businesses. Your $99 founding rate stays locked in while your subscription remains active.

Custom-built around your business
24/7 AI call answering
Natural Australian voice
Learns your services & FAQs
Appointment & job booking
SMS confirmations
Dashboard, recordings & call history
Supported integrations
Free setup, no lock-in

Build My Ellie — Free for 7 Days

$0 today · No setup fee · Cancel anytime

FAQ

Common questions.

Will customers know Ellie is AI?

Most callers don't ask — Ellie sounds warm and natural. If someone does ask directly, she's honest about it and keeps helping with their enquiry.

Can I keep my existing phone number?

In most setups Ellie answers on a number that forwards from your existing line, so you don't need to reprint signage or update Google. We'll confirm the exact setup for your business during onboarding.

What happens if Ellie doesn't know an answer?

She doesn't guess. Ellie takes a message and flags it for your team rather than inventing pricing, hours or details she hasn't been given.

Can Ellie transfer calls to me?

Intelligent live call transfer is coming soon. Right now, if a call needs a human, Ellie takes a detailed message and notifies your team so you can follow up quickly.

Can Ellie book appointments?

Yes. Ellie checks your calendar availability, books appointments directly into supported calendars, and sends an SMS confirmation to the customer.

Does Ellie work after hours?

Yes — Ellie answers 24/7, including nights, weekends and public holidays, so after-hours enquiries never go to voicemail.

Can I choose when Ellie answers?

Yes. Ellie can be your full-time receptionist, or step in only after hours or when a call is missed — you decide.

Can Ellie handle multiple calls at once?

Yes — because Ellie runs in the cloud rather than as a single physical line, she can answer more than one call at a time, so customers don't hit a busy signal.

Can I listen to calls?

Yes. Every call is recorded and available in your dashboard, so you can review exactly what was said.

Can I cancel anytime?

Yes. There's no lock-in contract — it's month-to-month, and you can cancel anytime.

How does the 7-day trial work?

Request a callback, we build your Ellie within 24 hours, and you get 7 days free to see how she handles real calls before you pay anything. No credit card required to start.

What happens after the founding offer?

Your $99/month founding rate stays locked in for as long as your subscription remains active. Once the first 10 spots are filled, new customers join at the regular $199/month rate.

Is my customer data secure?

Calls and business details are handled with privacy in mind. Read our Privacy Policy for exactly what's collected and how it's used.

How quickly can I get set up?

Most businesses go live within 24 hours of their callback. Ellie learns your business from your website in seconds — we handle the rest.

Why Ellie instead of another AI receptionist?

Most AI receptionists are generic software you configure yourself. Ellie is built around your actual business — your staff, services, hours and rules — and we set her up for you, not the other way around.

Ellie turns every call into a booked customer.

Not another plug-and-play AI receptionist.

You don't lose jobs on price. You lose them on missed calls.